Any business ought to find the most effective way to communicate among the staffs as information is very critical and it may be distorted if transmitted through the wrong channels. Communication should be enhanced in such a way that the original message reaches the receiver without being distorted thus offering the characteristics of precision and clarity. Any method that is used to transmit an information from the sender to the receiver with all other factors remaining constant should be clear and precise. Mobile phone and landline phones are the commonly modern means of communication of people in the modern days which are said to be very effective. The transmission of information from one person to another who might be distantly placed is known as telephony very widely and effectively used in the recent times. The use of traditional technological modes of transmission of a voice from the receiver to the sender is known as telephony. The business environment have bettered its performance through the use of communication technology which is very highly embraced in the modern days.Increased control and monitor in a business and accommodating communication in businesses that have low infrastructure are some of the advantages that have emerged from the wing that have grown in telephony known as cloud telephony.
Telephony has brought with it so many advantages in the running of offices in businesses and as well the individuals that have found it necessary installed in their homes.The innovation has helped many businesses to share the available telephone resources where only a few of the gadgets are needed to perform for a business to run. The introduction of telephony systems in an office made it possible for the calls to be transferred from one person to another where the information is now transmitted to the right person. The costs of running communication are cut down by the telephony as only few systems are needed to run the whole organization.This differs with the use of mobile phones where everyone in the office has to own one for communication to be transferred effectively.In every business there should be a system that responds quickly from the caller to the receiver thus the system is made in such a way that all the messages that are transmitted are not in any way slackened thus helping in first decision making. The phones have been enhanced in a way that they can also receive abroad calls.
The systems are not discriminative on the size of the business as they can adapt to small and large businesses.